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January 31st, 2009 @11:32 pm  

[...] Why CRM Fails | CRM Guru Blog [...]

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724Care Said,
October 11th, 2010 @5:42 am  

This is good, we often have CRM problems here in our company. Some minor problems, but they fixable. CRM’s are really of good quality.

outbound call center

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jenCruz Said,
November 18th, 2010 @4:40 am  

Thanks for sharing your words on CRM’s failure. We get some technical failures here in our Call Center company. This would be a good help to help agents and staff know more about CRM’s.

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February 15th, 2011 @5:12 am  

CRM software would be more successful if they suppliers pay more attention to the implementation of the software. A internal anaysis is probable the most important part of CRM software, CRM should be custom-made and adjusted to each company.

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June 23rd, 2012 @1:12 pm  

I think there are few reasons:
1. Software is not easy – being a software engineer myself, I can tell you, big software projects are not easy. They’re complex and a lot of the complexity cannot be quantified and estimated because it’s not entirely known upfront
2. A lot of companies think they know what they need upfront, but they don’t really know. A lot of the knowledge, processes, workflow need to be understood up front.
3. A lot of companies probably misunderstand CRM and they expect too much from it or they try to achieve too much. They set themselves up for disappointment.

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Aliana Said,
June 25th, 2013 @9:45 pm  

CRM would get success if there would be an application perfectly maintained lead management technology.Without lead management system a lead generation company can not establish a well cultured customer relationship environment.

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October 20th, 2014 @9:34 am  

their explanation…

Why CRM Fails | CRM Guru Blog…

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mygif
January 31st, 2009 @11:32 pm  
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October 11th, 2010 @5:42 am  
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November 18th, 2010 @4:40 am  
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mygif
February 15th, 2011 @5:12 am  
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June 23rd, 2012 @1:12 pm  
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June 25th, 2013 @9:45 pm  
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October 20th, 2014 @9:34 am  

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