Loading ...CRM stands for Customer Relationship Management. Today, CRM
encompasses most of the earlier customer centric practices such as
Sales Force Automation, Contact Management, Marketing Automation, and
Customer and Field Service. It is typically a suite of software used
to manage a customers’ needs and behaviors in order to develop
stronger lasting relationships with them.
There are many different areas in which Customer Relationship
Management can be implemented. The goal of CRM is to help a company
maintain current customers, as well as gain new customers.
Communications
In a rapidly moving news environment, FDF operates a 24/7 press office and provides communications support to members FDF is the voice of the UK food and drink manufacturing industry. We work hard to promote the interests of the UK’s most important manufacturing sector.