By Sharla Sikes We’ve just taken a look at how simply being aware of possible threats to CRM system security can help foil phishing attacks, but there’s a lot more involved with the security equation. Technological security measures will boost user awareness into a complete security strategy.

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By Sharla Sikes Web 2.0 is so, like right now. Rick Cook at InsideCRM.com calls it a “catchphrase that many new technologies use to make the Web appear a friendlier, more powerful place and help users be more productive.” Productive, yes; but how about vulnerable?

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