In the future, vendors with the ability to provide a full suite of on-demand services, on the most reliable network with the greatest efficiency, either by building it themselves or acquiring and consolidating software from other on-demand vendors, will be the winners of the on-demand software battle.

HOSTED applications represent the fastest growing segment of the customer relationship management market, and this trend will accelerate with the recent release of an on-demand application by German enterprise software maker SAP. In 2005, analyst Frost and Sullivan says, revenue from hosted CRM applications in Australia totalled $13.2 million, or 13 per cent of total [...]

So, you’ve decided to make the move to a hosted CRM solution. If you’re like most companies, you’ve spent the bulk of your evaluation on features and benefits, and rightly so. But as important as those are, I strongly suggest you carefully review the agreement you’ll need to sign, and look for a few missing [...]

Over the past year, there has been another dramatic shift in the CRM Marketplace. On-Demand CRM solutions have gained significant market share in the SMB and Enterprise space led by Salesforce.com. There are many factors involved in this significant shift from the traditional software purchase and implementation to the On-Demand offerings from companies like Salesforce.com, [...]

When the Internet burst upon the scene in the early 1990′s, the concept of software as a service (SAAS) seemed an idea whose time had come. It got hyped along with everything else about the internet and reached a massive peak of inflated expectations in early 2000 as venture capitalists funded dozens of nearly identical [...]

Among mid-market companies — those with 500 and 999 employees — nearly 50 percent want to adopt on-demand CRM software, according to a Yankee survey. One-third of mid-size businesses (100 to 499 employees) are looking to do so.

Salesnet is the latest hosted provider to develop a formal platform for developers and customers to exchange information, ideas and prebuilt extensions to further integrate or customize the original offering. For Salesnet, it was an essential step, given the specific orientation of its application — that is, sales force and related CRM functionality — and [...]