By Sharla Sikes
You don’t need me to tell you times are a bit tough right now. Buyer confidence is low, and that means that keeping the customers you have is even more important—let alone attracting new customers.
Can a customer relationship management system be the way to do this?
CRM ROI's archives
CRM: Recession Proof your Business?
Posted by ssikes in Thursday, July 17th 2008




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(1 votes, average: 4 out of 5)17
Jul
Jul
CRM Budget: How To Bring Your CRM Project In On-Budget
Posted by CRM Guru in Monday, March 20th 2006




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Mar
Mar
It seems that having a project come in On-Budget is the and holy-grail of project management, especially when it comes to CRM projects. With their 70% failure rate, CRM projects represent a significant risk to a small business’ financial health and warrants more "measure twice, cut once" consideration before beginning.
Demystifying the ROI of CRM
Posted by CRM Guru in Monday, August 1st 2005




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Aug
Aug
Know your biggest pain points and determine how damaging they can be to your business if left untreated.
Undoubtedly, the most common question I hear from companies is "How do I cost justify my CRM investment?" While project costs have come down over the past 12 to 18 months, this remains a key issue. What surprises […]
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