Salesforce.com just finished their annual CRM user conference in San Francisco and it was amazing to say the least. I’ve attended almost every year and they continually get better each time. Attendance was close to 10,000 which made it seem more like a large company gathering (which I guess Salesforce.com now is) which was a [...]

By Sharla Sikes Jigsaw, a data provider, just announced it would be offering free company contact data. Call the Open Data Initiative, Jigsaw’s free data is available in file formats compatible with Salesforce, SugarCRM, Oracle CRM On Demand, Entellium, Maximizer, Sage’s ACT, Landslide and NetSuite.

Small business expert Gene Marks puts on a help desk webinar every other month. Here are the details for this months webinar: If you’re in the market for new software for your help/service desk and want to take a look at the top applications available today, then you’ll be interested in attending: The Penny Pincher’s [...]

If you haven’t already heard, the CRM Excellence conference is coming to Virginia in July. This year CRMBlogger has partnered with ASMIweb and will be sponsoring the event so look for our logo on the event brochure cover and other placement throughout the event! CRM Excellence 2007 is the event of the year for the [...]

As part of its sustained campaign to dominate the emerging world of on-demand applications, salesforce.com has announced a version of the Skype Internet-based telephone software to work with its Salesforce customer relationship management (CRM) package. The special version of Skype, developed by the German voice-over-IP specialist PamConsult will enable salesforce.com users to incorporate phone communications [...]

Bozeman, Montana-based RightNow Technologies has announced the availability of RightNow Retail, which combines its next-generation customer relationship management (CRM) solution with its experience working with numerous retailers including Cabela’s, Drugstore.com, Hallmark.com, Sharper Image, Snapfish, The Right Start and Ulta. The new offering is based on RightNow 8, the company’s on-demand solution for service, sales and [...]

Trying to stay ahead of the CRM curve is difficult when you run with companies like SAP, Oracle, and Salesforce.com. Brent Estes who blogs under the name “CRM Guy” talks about how CRM has evolved over the years and the coming trends of CRM. He starts out this post with a quote from Yogi Berra [...]

Looking for some highly targeted exposure to your business? CRMBlogger is pleased to announce two new CRM advertising packages that could boost your CRM lead flow. Our two latest ad sponsorship packages are: 1) One premium skyscraper banner ad space – $500/month with unlimited exposure across the site. There is no CPL (cost per lead) [...]

CRM is a great technology when used properly. When it’s not, it can cause more trouble than good which is usually not the case. Regardless, millions of dollars is spent on implementing and/or maintaining CRM systems every year with the goal to help your sales force better manage their leads and contacts. Geoffrey James who [...]

I recently returned from the Web 2.0 conference held in San Francisco at Moscone West and have some interesting news to report. While I was wandering the expo hall, I came across a booth by a company named Etelos. They have an interesting product (which they just announced today) called CRM for Google. This product [...]