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February 16th, 2007 @11:48 pm  

Hello,

I think your points above are valid. Especially the personalization of the email autoresponder.

In our experience, the most effetive use of the autoresponder has been initiating the ‘courting process’ for the sales prospect.

For selling professional services, opening up communication is a key goal to identify client needs and ultimately provide value. The autoresponder serves a dual purpose of taking the first steps in beginning the conversation, and demonstrating the high level of client intimacy in the firm’s service.

Grant
http://www.InterActionCRM.com

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