Having been a freelancer myself, I know how important it is to have a nice set of tools in your tool belt. CRM is a loosely used term today for what’s better known as customer relationship management. How do you explain that to friends or family though? “Yes, I work in CRM”. It’s easier and [...]

There are lots of great articles out there regarding Sales Force Automation but it’s hard to know where to go to find them all. I recently came across and great post at Inside CRM with a list of 100+ links and resources regarding SFA. The article is titled, “The Ultimate Guide to Sales Force Automation: [...]