Looking for a good blog about Microsoft Dynamics CRM? Well, the CRM Lady provides some great information in detail including her “shared tips and tidbits from the field on Microsoft Dynamics CRM”.
Having installation issues? How about a conflict with your anti-virus software? CRM Lady knows the answers and her site is a great resource for [...]

Before considering a CRM solution, one must see and understand how a CRM system works. The days of sales reps and sales engineers scheduling a live product demo are no longer the first taste you get of their product. Now days, most CRM vendors give you a free “test drive” or demo of their product [...]

Entellium just announced it’s going to release a “gamer influenced design” which is intended to create a CRM application that is both rewarding and challenging for salespeople. This new version which is due out in May, is called “Rave CRM“. I think Entellium has the right idea and is definitely thinking outside the box, but [...]

For those of you who are looking for a cost-effective online CRM solution, I’d like to introduce Zoho CRM. It’s a powerful on-demand CRM system that is very comparable to salesforce.com without the large price tag.
Their site is very easy to traverse and read about their product features. My favorite part is you only need [...]

Ready to voice your opinion about your CRM system? CompareCRM.com recently launched a CRM review tool where you can share your good and or bad experiences with CRM.
The site claims all reviews will be read and posted within 7-10 business days assuming it gets approved. Once the reviews build up over time, it’ll be a [...]

I occasionally like to step back and remind everyone what CRM really is and what it does.  CRM stands for Customer Relationship Management and is a way to learn more about customers’ needs and behaviors in order to develop stronger relationships with them.
You might not realize it but most people use CRM everyday. It ranges [...]

CRM is a great technology when used properly. When it’s not, it can cause more trouble than good which is usually not the case. Regardless, millions of dollars is spent on implementing and/or maintaining CRM systems every year with the goal to help your sales force better manage their leads and contacts.
Geoffrey James who blogs [...]

I recently returned from the Web 2.0 conference held in San Francisco at Moscone West and have some interesting news to report. While I was wandering the expo hall, I came across a booth by a company named Etelos.
They have an interesting product (which they just announced today) called CRM for Google. This product is [...]

All sales people should have a load of leads/prospects sitting in their queue just waiting for them to call down on. Your typical sale person of course cherry picks the juiciest-looking leads (usually big companies, large annual revenue, etc) and calls them first.
I’d do the same because those deals (if closed) payout the largest commission. [...]

Today salesforce.com publicly announced the acquisition of Koral which is a Content Collaboration system company. You would think this news would fare well with the market but a Cowen analyst decided to rain on their parade and issue a downgrade. The negative news drove the stock price down 4%. Koral CEO Mark Suster posted the [...]