Salesforce.com announced today a $5,000 signing bonus for current Siebel employees that are hired before December 31st, 2005. Following the proposed acquisition of Siebel by Oracle, many existing Siebel employees may be concerned about their career prospects. Salesforce.com wants to offer them an alternative to an environment of declining commissions, confused customers and uncertainty around [...]

Customer relationship management (CRM) has consistently been perceived as a high-risk, high-reward application area within e-business, thanks to the myriad benefits on the one hand and the specter of CRM failure on the other. If you’re evaluating a CRM suite in particular, you may have heard a lot of horror stories about CRM investments going [...]